Circle Banning New Random Customers We Send to Them…
I just redid my entire online store and put a full page promo for Bitcoin (and specifically Circle). I am offering 5% off all orders and thought directing customers to Circle would be the easiest way for them to get into the ecosystem and make some purchases.
http://bit.ly/1IvGAMu
However just received this email from someone who is a customer on a hair loss site. Not a terrorist. Not a money launderer. He just wants some Rogaine.
Email proof: http://bit.ly/1OFQpGz
Clearly he thinks his bank and credit cards have banned Bitcoin, but what happened is that Circle banned his bank accounts and credit cards. I realize you're being careful (Circle) but you need to hire someone who knows how to build algorithms that don't completely suck. This isn't acceptable for a company with your level of funding. You also might want to make it more clear that its not the bank doing the banning, but your algorithm….
Also – why is he having to wait "days" for verification? I thought the entire point of Circle was instant wallet funding via credit cards? I feel pretty embarrassed right now to be honest.
From: H M
Date: Thursday, July 23, 2015 at 1:01 PM
To: Stacia <ordersxxxlosstalk.com>
Subject: RE: S5 pack?
After days of waiting for verification on accounts to fund this Circle.com situation, and as it turns out my bank and all credit card accounts all have BANNED Bitcoin. I did a little research around the Internet and they are not alone. I am unable to use it -and unable to fund my Circle/Bitcoin to use your site for products I have bought for over two years on lines of credit I have had for decades. Poor decision to try a workaround to save a service fee, which any business has to deal with, so in my case you passed the costs of doing business along to me, directly, and in my option reflects poorly on all involved.
Submitted July 26, 2015 at 05:51AM by BitttBurger
via reddit http://bit.ly/1D28HAt
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